<style id="elementor-post-52156">.elementor-52156 .elementor-element.elementor-element-57f6c0e{--display:flex;--flex-direction:row;--container-widget-width:initial;--container-widget-height:100%;--container-widget-flex-grow:1;--container-widget-align-self:stretch;--flex-wrap-mobile:wrap;--padding-top:65px;--padding-bottom:65px;--padding-left:0px;--padding-right:0px;}.elementor-52156 .elementor-element.elementor-element-a0a5628{--display:flex;--padding-top:10px;--padding-bottom:0px;--padding-left:10px;--padding-right:100px;}.elementor-52156 .elementor-element.elementor-global-41584{--divider-border-style:solid;--divider-color:#00A099;--divider-border-width:1px;}.elementor-52156 .elementor-element.elementor-global-41584 .elementor-divider-separator{width:50%;}.elementor-52156 .elementor-element.elementor-global-41584 .elementor-divider{padding-block-start:15px;padding-block-end:15px;}.elementor-52156 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.elementor-element.elementor-element-f892d99{--width:100%;}}@media(max-width:1024px){.elementor-52156 .elementor-element.elementor-element-57f6c0e{--flex-wrap:wrap;--padding-top:65px;--padding-bottom:65px;--padding-left:10px;--padding-right:10px;}}@media(max-width:767px){.elementor-52156 .elementor-element.elementor-element-a0a5628{--padding-top:10px;--padding-bottom:10px;--padding-left:10px;--padding-right:10px;}.elementor-52156 .elementor-element.elementor-element-0faeb41 .elementor-heading-title{font-size:31px;}}</style>{"id":52156,"date":"2024-06-24T09:28:44","date_gmt":"2024-06-24T07:28:44","guid":{"rendered":"https:\/\/new.toscano.es\/retour-de-laide\/"},"modified":"2025-05-21T09:36:14","modified_gmt":"2025-05-21T07:36:14","slug":"retour-de-laide","status":"publish","type":"page","link":"https:\/\/new.toscano.es\/fr\/retour-de-laide\/","title":{"rendered":"retour de l&rsquo;aide"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"52156\" class=\"elementor elementor-52156 elementor-43292\" wpc-filter-elementor-widget=\"1\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-57f6c0e e-flex e-con-boxed e-con e-parent\" data-id=\"57f6c0e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-a0a5628 e-con-full e-flex e-con e-child\" data-id=\"a0a5628\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a6dd92a elementor-widget elementor-widget-heading\" data-id=\"a6dd92a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">vous avez besoin d'aide pour un produit ?\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0faeb41 elementor-widget elementor-widget-heading\" data-id=\"0faeb41\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Soutien \u00e0 la Toscane<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a4b4fa2 elementor-widget-divider--view-line elementor-widget elementor-widget-global elementor-global-52357 elementor-global-41584 elementor-widget-divider\" data-id=\"a4b4fa2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cae6b5e elementor-widget elementor-widget-text-editor\" data-id=\"cae6b5e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Notre \u00e9quipe d&rsquo;assistance et de service apr\u00e8s-vente se fera un plaisir de vous aider \u00e0 configurer l&rsquo;un de nos appareils ou de r\u00e9pondre \u00e0 vos questions concernant l&rsquo;installation. N&rsquo;oubliez pas de joindre tout ce dont nous pourrions avoir besoin pour vous aider au mieux (images, donn\u00e9es produit, etc&#8230;). <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f892d99 e-con-full e-flex e-con e-child\" data-id=\"f892d99\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-384ce2f elementor-button-align-start elementor-widget elementor-widget-form\" data-id=\"384ce2f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Suivant&quot;,&quot;step_previous_label&quot;:&quot;Pr\\u00e9c\\u00e9dent&quot;,&quot;button_width&quot;:&quot;100&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" 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placeholder=\"N\u00b0 de commande *\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-select elementor-field-group elementor-column elementor-field-group-tipodeasistencia elementor-col-50 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-tipodeasistencia\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tDe quoi avez-vous besoin ?\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field elementor-select-wrapper remove-before \">\n\t\t\t<div class=\"select-caret-down-wrapper\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-caret-down\" viewBox=\"0 0 571.4 571.4\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M571 393Q571 407 561 418L311 668Q300 679 286 679T261 668L11 418Q0 407 0 393T11 368 36 357H536Q550 357 561 368T571 393Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t\t<select name=\"form_fields[tipodeasistencia]\" id=\"form-field-tipodeasistencia\" class=\"elementor-field-textual elementor-size-sm\" required=\"required\">\n\t\t\t\t\t\t\t\t\t<option value=\"Assistance\">Assistance<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Retour\">Retour<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Statut de la commande\">Statut de la commande<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"R\u00e9parations\">R\u00e9parations<\/option>\n\t\t\t\t\t\t\t<\/select>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-upload elementor-field-group elementor-column elementor-field-group-field_4f80fe6 elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_4f80fe6\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tFichiers autoris\u00e9s : jpg,png,pdf - Max 2MB\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<input type=\"file\" name=\"form_fields[field_4f80fe6][]\" id=\"form-field-field_4f80fe6\" class=\"elementor-field elementor-size-sm  elementor-upload-field\" multiple=\"multiple\" data-maxsize=\"2\" data-maxsize-message=\"Ce fichier d\u00e9passe la taille maximale autoris\u00e9e.\">\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-mensaje elementor-col-100\">\n\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-sm\" name=\"form_fields[mensaje]\" id=\"form-field-mensaje\" rows=\"4\" placeholder=\"Comment pouvons-nous vous aider ?\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-acceptance elementor-field-group elementor-column elementor-field-group-aceptacion elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t<div class=\"elementor-field-subgroup\">\n\t\t\t<span class=\"elementor-field-option\">\n\t\t\t\t<input type=\"checkbox\" name=\"form_fields[aceptacion]\" id=\"form-field-aceptacion\" class=\"elementor-field elementor-size-sm  elementor-acceptance-field\" required=\"required\">\n\t\t\t\t<label for=\"form-field-aceptacion\">J'ai lu et j'accepte la <a href=\"https:\/\/new.toscano.es\/fr\/politique-de-confidentialite\/\"> politique de confidentialit\u00e9 <\/a> <\/label>\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-hidden elementor-field-group elementor-column elementor-field-group-IDIOMA elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"hidden\" name=\"form_fields[IDIOMA]\" id=\"form-field-IDIOMA\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" value=\"ES\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-recaptcha elementor-field-group elementor-column elementor-field-group-field_ab5cc22 elementor-col-100\">\n\t\t\t\t\t<div class=\"elementor-field\" id=\"form-field-field_ab5cc22\"><div class=\"elementor-g-recaptcha\" data-sitekey=\"6LfbOpsfAAAAALwlVvNbA-cBguP5H_sE3sTYBdDw\" data-type=\"v2_checkbox\" data-theme=\"light\" data-size=\"normal\"><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-sm\" type=\"submit\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Envoyer<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>vous avez besoin d&rsquo;aide pour un produit ? Soutien \u00e0 la Toscane Notre \u00e9quipe d&rsquo;assistance et de service apr\u00e8s-vente se fera un plaisir de vous aider \u00e0 configurer l&rsquo;un de nos appareils ou de r\u00e9pondre \u00e0 vos questions concernant l&rsquo;installation. N&rsquo;oubliez pas de joindre tout ce dont nous pourrions avoir besoin pour vous aider au [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"_mo_disable_npp":"","footnotes":""},"class_list":["post-52156","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/new.toscano.es\/fr\/wp-json\/wp\/v2\/pages\/52156","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/new.toscano.es\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/new.toscano.es\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/new.toscano.es\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/new.toscano.es\/fr\/wp-json\/wp\/v2\/comments?post=52156"}],"version-history":[{"count":0,"href":"https:\/\/new.toscano.es\/fr\/wp-json\/wp\/v2\/pages\/52156\/revisions"}],"wp:attachment":[{"href":"https:\/\/new.toscano.es\/fr\/wp-json\/wp\/v2\/media?parent=52156"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}